Trusted by 1000+ e-commerce brands using Klaviyo
customer engagement
support enquiries
from repeat purchases
Strengthen customer relationships post-purchase with Klaviyo and LateShipment.com
Automated Shipping Notifications
Automate shipping updates across channels your customers love
Send proactive, on-brand shipping notifications via email, SMS, and mobile push.
Create email and SMS flows for 13+ shipping events, from “shipped” to “delivered.”
Send proactive notifications for 9+ shipping and delivery exceptions, ensuring customers are never caught off guard.
Create perfect, on-brand transactional emails inside Klaviyo’s no-code builder or by customizing our pre-built templates.
From marketing to post-purchase transactional communications, bring it all together for maximum workflow efficiency.
Branded Order Tracking Page
Enable seamless order tracking from within your shipping notifications
Let customers access complete tracking details inside beautiful, on-brand tracking pages.
Make order tracking an extension of your website experience with a fully customizable tracking page.
Allow customers to effortlessly track orders on-demand from branded tracking pages.
Whether an order is split into several packages or shipped out with different carriers, enable tracking from one page.
Post-purchase Revenue
Create high-conversion post-purchase touchpoints
Leverage high-intent tracking moments to drive repeat purchases and revenue.
Recommend products shoppers love based on their recent orders to keep your brand and offerings top of mind.
Open up more engagement channels by promoting newsletter sign-ups and social media handles on your post-purchase touchpoints.
Drive website traffic and encourage repeat purchases by highlighting offers, sales and new collections.
Event-based Segments and Flows
Create shipping event-based segments and flows for hyper-personalization
Leverage shipping events to build segments and flows that allow for meaningful, perfectly-timed post-purchase communications.
Segment “at-risk” customers by post-purchase issues like late deliveries or damaged deliveries, and create retention-focused email flows.
Keep your content contextual — educate customers on how to use the product effectively right after the order is delivered.
Schedule review requests based on the time it takes to truly experience each product, ensuring meaningful feedback.
Request referrals once they’ve experienced the product or after you have received a positive review —it’s all about the timing.
Engagement Analytics
When in doubt, turn to the data.
Understand which emails work and which don’t.
Get comprehensive insights into key email performance metrics like click rates, time spent, website redirects and more.
Generate in-depth reports on your shipping communications to seek clarity on nuanced issues.
More reasons to take the plunge today!
Start your journey to seamless
post-purchase success with us
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