Case Studies

CASE STUDIES

4500+ brands, one
post purchase mission

Discover the impact of optimized post-purchase journeys

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%

Less WISMO queries

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%

More repeat purchases

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%

Savings in shipping cost

0
%

Revenue from returns

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LateShipment.com has dramatically reduced our customer service workload. Our new customer service ticket numbers have dropped by 30%. Customers are happier, less anxious, and more likely to return. We’ve integrated LateShipment.com into our brand, creating a better overall customer experience.
Adam Caplan | Founder and CEO | Curiada

Explore All Case Studies

Packnwood-hero

LateShipment.com simplifies multi-carrier management for PacknWood

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Curiada-hero

How Curiada streamlined fulfillment operations with shipment visibility

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Epokhe-hero

How LateShipment.com optimized EPØKHE’s returns with multi-carrier label generation

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Redshift-hero

How RedShift streamlined returns and boosted customer engagement with a 77% open rate for return notifications

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Branch-hero

How Branch drove
post-purchase delight and
reduced WISMO enquiries
by 37%

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How Northwoods Humidors retained 30.4% of revenue from returns

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Every Success Story
Starts with a
Conversation

Join the ranks of leading brands who have transformed their post-purchase experience.

Here’s what you can expect in
this 30 min demo call

  • Pink-Ok-Circle

    Discuss your strategic post-purchase goals, unique needs and challenges

  • Pink-Ok-Circle

    Explore tailored solutions to enhance your post-purchase experience.

  • Pink-Ok-Circle

    Receive actionable recommendations to enhance customer satisfaction and loyalty.

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