Powering Post-purchase Success for
4000+ E-commerce Brands of all sizes, worldwide
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Why build branded tracking experiences
for your customers?
Build branded tracking experiences with
LateShipment.com’s Delivery Experience Management platform
Build on-brand order tracking pages for your customers; on your custom domain
Display shipping information including estimated delivery date, carrier and service type
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Build and send shipping transactional emails that are both, beautiful and on-brand
Automatically trigger order status notifications via email & SMS for key shipping events
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Increase sales with marketing campaigns & product recommendations on tracking assets
Reduce returns by providing relevant product usage information on order tracking assets
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Capture your customers’ Delivery Satisfaction (DSAT) rating after every order delivery
Analyze the avg. DSAT score of customers to optimize shipping & delivery operations
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Give customers single-click access to their order delivery status from within your website
Embed unique “Track My Order” link in shipping emails & SMS alerts to your customers
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Start using LateShipment.com’s DEM platform
in 3 simple steps
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Create a LateShipment.com account
Simply create an account with your email id and password to get started with our DEM platform set up.
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Set up real-time shipment tracking
Add your shipment data source (Shipping Carriers, E-commerce Platform OR Order Management System)
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Get started without any coding hassles
Follow the on-screen instructions to start creating branded tracking experiences on your store.
Other benefits of LateShipment.com you can’t ignore
Save up to 20% on Shipping
With our Parcel Audit and Shipping Refunds solution, save up to 20% on your shipping bills by claiming refunds for 50+ service failures and billing errors that include Late Deliveries & Incorrect Surcharges Learn More
Shipping Analytics & Reports
Gain actionable insights about your shipping spend, your shipping carriers’ delivery performance across service types and geographies that enable data-driven decisions to make shipping both cost and operationally efficient
Do more with pre-built integrations for E-commerce Platforms
and Email Marketing Automation Tools
Create brand-consistent, beautiful order tracking pages and shipping transactional emails for customers
Automate shipping emails and SMS alerts for critical shipping events including Package in-transit, Out for Delivery and Delivered
Increase sales with marketing campaigns and product recommendations on tracking pages & shipping emails
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Building a memorable post-purchase CX on your
e-commerce store starts here.
Have questions? Let’s Talk!