Did you know that e-commerce sales are expected to grow to $6.3 trillion in 2024 and $7.9 trillion by 2027?Verdict: E-commerce is growing. And the result — competing businesses, especially market leaders are keen to...
Tag - Technology
Sashank Ravindranath
What Does “Out for Delivery” Really Mean?
“Get ready to jump with joy as your order is out for delivery”. A message that all online shoppers can’t wait to see on their device, as this is a sign that their package is nearing them and is about to be delivered...
The Importance of Product Returns Intelligence For E-commerce
Not all e-commerce orders are successful with the delivery being made. Some products have issues that are revealed only when the package is opened, some customers often end up becoming unhappy with the product or...
The Ultimate Handbook to Achieve Post-purchase Success with LateShipment.com and Zoho Desk
Customer service is an extremely critical function for any business and Zoho Desk is a powerful tool to help you orchestrate customer support flows of the highest quality to ensure standout customer experiences that...
How to get repeat customers in 2023?
Is your business future ready? The e-commerce industry is continuously changing, so being up to date is crucial. In order to provide a seamless and engaging consumer experience across all touchpoints, including mobile...
Raksna Anand
How to Increase E-commerce Conversion Rates Through Video Marketing
Not getting enough conversions despite getting more visitors? It’s time to include quality video content in your e-commerce website and marketing process. Also, videos can help you attract more potential customers and...
10 Eye-catching Ways to Gain Attention to Your E-commerce Store
Just a couple of decades ago, the concept of having your own E-commerce store was considered fanciful, even a dream. How would it work? What would such a store provide? How will the store handle all of the sales, the...
Last-mile Carrier Tracking: A Competitive Edge for Your Ecommerce Business
Last-mile carrier tracking can be the most expensive and time-consuming part of your ecommerce business’ shipping and delivery process. Adding fuel to the fire is your customers’ growing demands of wanting complete...
5 Ways AI Can Transform the Retail Industry: Examples and Benefits
The retail industry has been undergoing a digital transformation for years. It has improved in speed, efficiency, and accuracy, thanks, in large part, to improved data and predictive analytics technologies that allow...
Enhance Holiday Post-Purchase Experience with Existing Tools
eCommerce brands are constantly looking forward to improve their services at every touchpoint to build a loyal customer tribe and grow. And one way they are advancing in their said vision is by constantly adopting newer...
How to Leverage Automation for Holiday Season Sales
The holiday sales season is often the most important for retailers. Researchers predict holiday ecommerce retail sales to make up 18.9% of total holiday sales this year, up from the year before. In 2020, retail...
Ian
Damaged Packages: How to Handle Them
Why Do Packages Get Damaged in the First Place? The packages you dearly send to your customers can get damaged for various reasons such as Mishandling at the sorting facility – sorting your fragile package under...
The BIG Picture: Think Beyond Shipping Refunds and Claims
If I were to ask you what is at the centre of your entire business model, the best answer would be ‘the customer’. But somewhere along the way, even the best of us seem to get sidetracked by the nitty gritty of running...
Joelah James
Top 10 Shipping and Inventory Management Tools for SMBs
Retail has shifted significantly to online platforms today and there is no denying that. Amazon, Walmart and Alibaba have transformed retail in giant strides with some major help from technological aids. It is near...