“Get ready to jump with joy as your order is out for delivery”. A message that all online shoppers can’t wait to see on their device, as this is a sign that their package is nearing them and is about to be delivered...
Shipping is an Inevitable Cost-Center of The E-Commerce Industry Shipping in e-commerce holds a higher priority for two reasons: One, it plays a huge role in the CX, and two, it is the second most expensive area of a...
You might have some of the best products that are also the customers’ need of the hour. You are confident of making a sale but somehow the customer who has passed through stages of funnels doesn’t become your customer...
How many times have you sent out a customer’s package and stayed eager to know their feedback, only to learn from them that it was damaged or didn’t make it to them at all? Truly a haunting experience, given that all...
The importance of a quality shipping experience in e-commerce cannot be stressed enough. This is primarily due to the fact that the post-purchase (shipping + delivery) takes up 50% of the overall delivery experience...
Shipping delays (also known as post-pickup delays) are inevitable even with the most efficient carriers (thanks to the growing consumer demand). And when they happen, they tend to drive your customers away.That’s not...
If you have happened to follow the news in the recent past, you might be aware of the global supply chain crisis that is happening: The number of container ships around ports has doubled since AprilDwelling times of...
The holiday season is right around the corner, and apart from candied days, happy moments, lots of festive food, and there’s a high demand for gifts. This means a huge opportunity for your dropshipping store to cross...
The contemporary shipping process is changing rapidly, and as a shipper, you need to streamline your process.Streamlining your company’s shipping process implies having a more efficient and speedy supply chain...
Millions of international packages make their way to destination points and cross borders every day. And the vast majority of them are the goods people buy from eCommerce businesses operating globally. While it’s no...
When you ship through DHL, FedEx, UPS, or USPS most packages make it to their destinations intact and on time. But, what about those rare occurrences when packages are lost in transit? Who exactly gets blamed when this...
Of the many reasons for cart abandonment, the shipping fee is among the biggest. It plays a crucial role in influencing consumers’ online purchasing behavior and decision making. The truth is that today’s customers...
What is Delivery Experience Management?Delivery Experience Management (DEM) is the process of being proactive in ensuring that your customers receive their orders on-time and how they expect. It involves taking action...
Something strange happened in Aspen, Colorado last year. Strange, because it is the first time such an event has occurred legally anywhere in the continental US. Marijuana sales brought in $11.3 million, eclipsing...
Retail has shifted significantly to online platforms today and there is no denying that. Amazon, Walmart and Alibaba have transformed retail in giant strides with some major help from technological aids. It is near...