When you ship through DHL, FedEx, UPS, or USPS most packages make it to their destinations intact and on time. But, what about those rare occurrences when packages are lost in transit? Who exactly gets blamed when this...
Tag - Real time tracking
Joelah James
Sashank Ravindranath
Use Cases for LateShipment.com’s Delivery Experience Management Platform
What is Delivery Experience Management?Delivery Experience Management (DEM) is the process of being proactive in ensuring that your customers receive their orders on-time and how they expect. It involves taking action...
Rohan Rinaldo Felix
The BIG Picture: Think Beyond Shipping Refunds and Claims
If I were to ask you what is at the centre of your entire business model, the best answer would be ‘the customer’. But somewhere along the way, even the best of us seem to get sidetracked by the nitty gritty of running...
Digitization of Supply Chain: The Rise of Digital Supply Networks
The supply chain has come a long way from traditional linear networks to what it is today: dynamic, digitized and interconnected with information flowing in from every part of the network. These new age supply chains...
Deepa Shankar
Why should your retail business automate shipping invoice audit process?
Shipping cost constitutes anywhere between 5 to 15% of the total expenditure for Retailers. Adding to their tightening margins is the steady 4% year on year increase in FedEx and UPS shipping rates. The complete...
Revathi Karthik
What is digital logistics?
This is an age where dynamic and fundamental changes are shaping the logistics operations and strategy for the better. The communication and collaboration potential of the Internet as we know it today, are improving...
Bianca Barath