The world of eCommerce experienced a new phenomenon caused by COVID-19. The holiday season further adds more challenges to it in the form of sudden increase in online orders, shortage of in-stock items, and delivery...
The pandemic has largely disrupted holiday shipping in 2021, with a surge in online purchases, record shipping costs, port congestion, and inventory shortage.Not to forget, the heavy weightage that has fallen on the...
Have you ever thought about the pioneers in e-commerce, the businesses who thought of e-commerce and kickstarted the model before all the current hype it has now?Well, you don’t have to ponder over it and imagine, as we...
The Pivotal Role of Customer Support in Overall The Post-purchase CX A staggering 40% of customer support issues are Shipping, Delivery, and Returns related issues occurring in the post-purchase phase of the customer...
Why Ecommerce Brands Must Double-down on CX Today’s eCommerce landscape has become highly competitive. There are tens and hundreds of brands with the same product and price ranges, leaving customers with a multitude of...
The holiday sales season is often the most important for retailers. Researchers predict holiday ecommerce retail sales to make up 18.9% of total holiday sales this year, up from the year before. In 2020, retail...
The holiday season is right around the corner, and apart from candied days, happy moments, lots of festive food, and there’s a high demand for gifts. This means a huge opportunity for your dropshipping store to cross...
Running an eCommerce business is hectic, no doubt. However, there are certain aspects that make it interesting. One such being the relatively new but growing trend of social commerce. eCommerce business owners can...