Just like how the Super Bowl is a day for sports enthusiasts or the re-release of a famous franchise movie is a treat for the fans, Black Friday and Cyber Monday (BFCM) is a tailor-made event for e-commerce businesses...
The Post-purchase CX Mandate Knowing what’s coming and staying ahead of delivery and return-related issues is key to perfecting post-purchase.However, e-commerce post-purchase issues are nothing out of the ordinary...
Have you come up with creative holiday packaging ideas? Holiday packaging is essential to bring a festive mood to the customers. The sole purpose of a package is to protect the shipment of the product from being damaged...
The holiday season is just around the corner and we’re starting to see festive cheers everywhere. The streets are going to be decorated with lights and chandeliers. The mall is going to have Christmas trees and...
Ho Ho Ho! The holiday season is upon us and it’s time for brands to wipe the dust off the box, get in it and think outside of that box to bring in some quality holiday traffic. Holiday marketing could be very different...
Tis’ the season for cheer and joy not only for consumers but also for merchants due to the surge in holiday sales. Tis’ the season where e-commerce brands face a lot of competition and unprecedented challenges. Tis’ the...
The holiday shopping season means an entirely different thing for shoppers and merchants. For the latter, it’s not just about festivities, gift-giving, and visiting places but the busiest time of year, when they...
The holiday season is fast approaching, and for e-commerce businesses, this means it’s time to prepare for the busiest time of the year. We’re still 2 months away from things getting really hectic but remember...
Not everything is A-OK after your customers complete their purchase with your e-commerce store and are awaiting their orders. It is at this stage, where even the ones who have been most excited to shop with your store...
No more talking about this year’s holiday season in the future sense. It’s already up and running. Your fellow e-commerce businesses, shipping carriers, third-party logistic partners, etc have all geared up to handle...
Exceptional customer support is not an option but a necessity. Especially if you’re part of an e-commerce business, there can be no second thoughts when it comes to a great customer support service, as it plays a...
The festive season is always a golden time for eCommerce store owners – online holiday spending broke records in 2021 and is poised to go even higher in 2022. Shoppers are in a spending mood. They have long lists of...
For shoppers, the festive season comprises the much-needed break they deserve from their daily lives to spend quality time meeting friends, family, and colleagues; traveling; buying gifts for their loved ones; etc...
Less than 2 months to go for the holiday season to officially kick off — which means as an e-commerce retailer, you have to make use of the little prep time left to get better equipped at handling the holiday rush. Here...
The holiday season is the time when businesses need fresh insights to draw their plans so that they could make the most sales. But, coming up with holiday plans has been an wildride — thanks to recent global events. E...
Did you know that the chances of you doing business with a shopper is close to 4x more during the holiday season than on regular days? That means, the holidays are the perfect time for you to make a strong impact on...
2021 holiday season, especially the BFCM period, witnessed one of the busiest e-commerce seasons ever to be recorded. The US holiday e-commerce sales hit $206.88 billion and accounted for a record 18.9% of total holiday...