How The Pandemic Affected Retail & Delivery In the present circumstances (due to the pandemic, of course) trends around the retail and delivery landscape has gone through massive changes across the globe. Physical...
Tag - Ecommerce
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[eCommerce 2021] A Step-by-step Guide to Customer Retention
Did you know that the average Customer Retention Rate (CRR) is just around 35% for eCommerce businesses. But why is CRR crucial to maintain for a business? Just take a look at these stats65% of a company’s business can...
[eCommerce 2021] 10 Expert Tips to Boost Your Website’s Engagement
New small business owners find it difficult to understand why their eCommerce businesses grow slowly. While there are numerous contributing, website engagement is among the most overlooked aspects.Not only does website...
5 Tips to Get the Best out of Your Package Shipping Carrier
Millions of international packages make their way to destination points and cross borders every day. And the vast majority of them are the goods people buy from eCommerce businesses operating globally. While it’s no...
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[eCommerce 2021] 5 Common Mistakes Store Owners Should Avoid
The world of eCommerce has grown significantly over the past few years. Each year, the online turf is becoming more competitive and crowded with new businesses that are trying to thrive. Mistakes in such an environment...
Everything You Need to Know about the Changes Made to Canada Post, UPS, FedEx and Purolator’s Money-back Guarantee
This article has been updated as of 23rd August, 2021. It’s been a year since the COVID-19 pandemic debuted and created panic across the globe, dramatically changing the way we live our lives. The eCommerce retail...
Sashank Ravindranath
[eCommerce 2021] The Benefits of User-Generated Content
Is user-generated content (UGC) really worth your time if you’re a retail business owner? Without a doubt. In this article, let’s take a look at the advantages of making use of content created by customers on your...
[eCommerce 2021] 6 Trends That You Need to Watch out For
Everybody loves memes… It really helps us take a breather from the pressures of work and cool off for a moment. And the best part, it’s a different joke that cracks us up every time! Every week there’s a new meme...
The Real Cost of Late Deliveries & How to Deal with Them
Online shoppers are clear with their order delivery expectations.They want it free, they want it NOW, and they hate delays.How much, you ask? So much that late deliveries tend to drive customers away. Read on further to...
Rohan Rinaldo Felix
Tackling the Most Important FAQs During the Customer’s Post-purchase Journey to Offer a Stellar CX
It is no surprise that a lot of businesses today are paying attention to their customers’ post-purchase experiences, given that it is critical to ensure hassle-free delivery experiences that encourage your customers to...
eCommerce Success: Pros and Cons of Cloud Computing in Logistics & Shipping for Emerging Businesses
You might have come across many technical terms being hyped by tech-enthusiasts, but ‘cloud computing’ rightfully deserves the attention it has been getting over the last few years. Cloud computing is revolutionizing...
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SEO for eCommerce: Top Challenges to Be Wary Of [2020]
Anyone with a website wants search engines to rank it above all others. eCommerce website owners are no exception. But eCommerce websites are different because they face additional difficulties in getting listed. Here...
Five Ways eCommerce Retailers Can Boost Employee Morale During the COVID-19 Crisis
Introduction It isn’t surprising that the Coronavirus pandemic has brought the global economy to its knees. According to a World Bank report, the global economy is in the worst recession since World War 2. Such is the...
Will You Be at Freshworks’ E-Commerce Bootcamp 2020?
At LateShipment.com, we are excited to announce that we will be a part of the “E-Commerce Bootcamp” being organized by Freshworks on the 25th of September, 2020 and supported by industry behemoths such as Shopify...
5 Subtle Ways to Improve On-Site eCommerce Customer Experience
An eCommerce business needs to get a lot of things right in order to maximize its capacity to generate sales. From product design, to marketing, to shipment, there are innumerable boxes to check. One aspect that...
6 Ways to Improve a Customer’s Post-Purchase Delivery Experience
The Big Post-Purchase CX Gap in the Order Delivery Phase Picture this. A shopper visits your website after a friend raved about one of your products or after clicking a compelling ad on social media. They casually...
Should online sellers include shipping cost in the product price?
Of the many reasons for cart abandonment, the shipping fee is among the biggest. It plays a crucial role in influencing consumers’ online purchasing behavior and decision making. The truth is that today’s customers...
Naveen Selvaraj