Ian
FedEx and UPS have raised surcharge rates. Recently, major shipping carriers made frequent small-to-medium business shippers groan when it was announced that packages would be charged according to their dimensional weight.
Previously, shipments were charged according to their actual weight. So, now volume matters more. This means that shippers sit down and think diligently about how to reduce empty space and make their packages occupy minimal volume.
A significant section of former FedEx/UPS loyalists have shifted to USPS but the catch is that USPS offers bad customer service.
Shippers who want the convenience of FedEx/UPS, have you looked into optimizing your shipping costs? UPS refunds and FedEx refunds are the phrases that should make sense to you now.
The easiest way to optimize shipping costs is to automate shipping refunds via LateShipment. And as an added advantage, this shipment tracking software can also get a detailed shipping audit report!
Image: Forbes.
