Category - Uncategorized

There is no wrong time to do the right thing. But when it comes to expanding beyond known borders, timing is God. A right product at the wrong time would spell doom for the company. There is nothing in the world today...

A world without supply chains is chaotic. The whole functioning of the world today, depends on supply chains. But as they say, when something is too strong and too important it does have its shortcoming. Considering the...

The carrier is the bearer of the package – in terms of providing it security and care. Regardless of circumstances. Everyday is not Sunday. This is especially true for logistics and supply chain management. Rain or...

You have heard of dimensional weight pricing. Haven’t you? It is format of measurement where freight transporters bill your packages according to its estimated weight tallied by the length, width and height of the...

To give you an idea, acids, paint, batteries, bug spray, fertilizers, insecticides, motor oil, pharmaceuticals, spray cans, x-ray film – these are some of the hazardous materials. All dangerous goods shippers, by...

Large carrier companies are superheroes. The vast and intricate geographical maps they have to be versed with, maintain fulfilment services, tie up with local postal service providers, maintain a robust website for...

Some people are considered smart because the others cannot understand them. They have certain definitions and theories which are far from the convention or have found a way to explain basic concepts in the most...

When we are running an online retail business, the one important thing we care so much about is customer satisfaction. We want to see them happy, no matter what. Customer is the King, and we want to do whatever it is to...

Shipping expenses are no longer cheaper or competitive as they used to be. They are getting aggressive by the day and it is time we look at different legitimate ways to cut corners and optimise our overall shipping...

There are different ways of looking at customer satisfaction: Marketing, Free services, Gamification and many more. But there are very few ways to achieve customer loyalty. Satisfaction is ephemeral. Loyalty is rare and...

Request for Proposal is an open document made by an organisation with the intent to receive bids from prospective vendors toward a specialised service. The RFP will mention in detail about the customer’s...

Any additional fee that is charged for an item for its weight, dimension, or care required during transit to ensure the item is preserved in its best capacity is a shipping surcharge. With the heavily impacting...

Whether it is before purchase, during or after, customer service is a must for big and small businesses alike. A cogent customer service should be able to serve both new and old customers without disregarding or...

How many times were you at the checkout page and you see that little addition in the bill that says ‘shipping’. Yes, it is possible to see that addition magically go away. All you need to do is, buy another...

As an online business expands, so will its requirement of increasing manpower, technology, inventory space, and order fulfillment. Most start-ups, after a few days of being in the air of business, tie up with their...