The shipping and delivery phase of an e-commerce order is filled with opportunities or ‘touchpoints’ that you can capitalize on to convert one-time shoppers into repeat customers and spread positive word of mouth to...
Based on Statista’s prediction, global retail e-commerce sales are expected to grow 9.5% from 2023, a slight decrease from last year’s increase (10%). A line that we’ve all been hearing since the end of the pandemic and...
Shipping is an Inevitable Cost-Center of The E-Commerce Industry Shipping in e-commerce holds a higher priority for two reasons: One, it plays a huge role in the CX, and two, it is the second most expensive area of a...
Customer centricity has quickly become the name of the game for e-commerce companies as they look for ways to find competitive advantages in a crowded marketplace. From AI customer service bots to interactive product...
If two things could define the last two years other than the pandemic, it is the rise of TikTok marketing and conscious consumption of skincare products. Jane Ormon, a young entrepreneur has taken advantage of both and...
If you have happened to follow the news in the recent past, you might be aware of the global supply chain crisis that is happening: The number of container ships around ports has doubled since AprilDwelling times of...
Dropshipping is a profitable and effective way of doing business. The strategy ensures that there are no consumer goods in stock. The dropshipping model mostly involves retailers working with other retailers, or working...
Introduction Few technologies have generated as many advances in logistics as data science. The inception of the so-called “Industry 4.0,” which is driving growth in the supply chain management industry, is hinged on...
Third-party logistics (3PL) providers offer an all-in-one solution for assembly, packaging, warehousing, and distribution. A reliable 3PL logistics process provider can maximize your profitability through their...
The Making of a Hellhole As I emptied my trash last week, I realized it was filled with the plastic packaging from all the products i had ordered online. Each of them had arrived in neatly wrapped layers of plastic...
Are you a small business owner? Do you ship? Do some parts of the process totally frustrate you? If you are tired of all the opaqueness associated with the shipping process and you just want things to be simpler, I’m...