An Overview: Introduction Chapter 1: Taking Our First Step To Make Shipping Count Chapter 2: Importance Of Carrier Accountability In The Last Mile Chapter 3: Technology To Put You In Command of Shipping...
Category - Last Mile
Joelah James
The BIG Picture: Think Beyond Shipping Refunds and Claims
If I were to ask you what is at the centre of your entire business model, the best answer would be ‘the customer’. But somewhere along the way, even the best of us seem to get sidetracked by the nitty gritty of running...
Are you holding shipping carriers accountable for their performance?
If you run a business, you will have to make sure you hold all vendors responsible for their tasks and responsibilities. Most vendors liaise with you before delivery and the shipping partner comes in during the last leg...
Bianca Barath
Taking responsibility for last mile deliveries: Your customer loyalty depends on it
A poor last mile delivery can cost you hugely even if you have managed very smoothly on time. The customer does not know of the effort and cost you have put into the entire shipping plan. All he knows is that the...
How to choose a real time shipment tracker for your e-commerce store
If you run an e-commerce store, big or small, you need a shipping system that has a real time shipment tracker. The most important factor that drives online shopping is trust. When a customer orders a product from your...
Turn Uncertainty Into Opportunity: Get a Handle on Last Mile Delivery
The most frustrating part of supply chain for any e-commerce business is the last mile delivery. You not only have zero visibility over the package location once all control is relinquished to your shipping carrier, but...
4 smart tricks to offer the best last mile delivery experience to your customer
Today’s e-commerce businesses are hardwired to build an amazing customer experience. However, retailers struggle to control the last leg of delivery, the first touch point of customer engagement. Most e-commerce...
Waiting for your package? Stop Guessing,Start Tracking
The worst part about online shopping is the waiting time. Once the customer pays for the product, he has to wait for it to arrive at his doorstep. If a long haul shipping route is involved, the wait is at least a day...