One of the things every retailer dreads is a high customer churn rate. Churn rate is nothing but the number of customers who drop out of the buying cycle. It could be non renewal of a loyalty program, or unhappy...
If I were to ask any fledgling retailer or small business owner what are his/ her foremost challenge was, it would mostly be coming up with a shipping strategy that brings customers in and simultaneously cuts into...
Retail has shifted significantly to online platforms today and there is no denying that. Amazon, Walmart and Alibaba have transformed retail in giant strides with some major help from technological aids. It is near...
As we welcome 2017, let’s look at the logistic technology trends that are going to be big. Logistics is the backbone of most industries all over the world. Technological development in logistics has been phenomenal in...
Like with any other service, mistakes do happen with FedEx and UPS billing. Customers do find that they are sometimes billed improperly. And then, there are duplicate bills that bill the customers twice for the same...
The major shipping carriers that are widely trusted in the US and outside have all raised their fuel surcharges, over sized package pricing and third-party shipping. This has been declared recently, by FedEx, UPS and...
It’s that time of the year. Pumpkin, turkey and opportunities! Marketers love the festive seasons. People are willing to spend more during these times. So, it makes sense to step up your marketing game during this time...
The success of an online business depends severely on its logistics strategy. Let’s look at logistic decisions that have helped online businesses. Plan B Let’s say you run an e-commerce site that sells bags. Online...
Lost packages are a rarity. But, they do happen. Reputed carriers like FedEx and UPS have very efficient parcel handling systems and instances of lost packages are very miniscule. In such cases of lost packages, his is...
With the increase in growth of businesses, it is exceedingly challenging to manage orders. Here are a few tips to efficiently run your supply chain without being overwhelmed: 1. Accurate Demand Sensing and Shaping The...
Cinching the best deal with the shipping carrier is still a challenge for most small businesses. Here are some tips to overcome the challenge: Quote accurately to your customers Do you offer real-time shipping quotes to...
Finding a suitable shipping plan can be very challenging for any business. Here are a few tips to help you finalise a cost effective shipping strategy: Sign up with FedEx/UPS Create an account with either shipping...
Surprising as it may sound, UPS and FedEx charge more when the destination is a residential address. What’s more? The difference in cost between shipping to a residential address and an office address is quite...
Secret 1: 97% of businesses over pay their shipping carriers and receive poor service form themSecret 2: Understanding how shipping carriers work and making a few simple changes to your shipping operations can...
So, you are an ecommerce seller and you have received an order. You ship the product via FedEx or UPS and let the customer know that he can track the shipment from his end. Have you ever wondered if the parcel alerts...
Shipping costs can make or break your bottom line. And that’s the hard truth with online sales. And with any business that involves shipping. LateShipment is a wonder genie that helps you streamline your process and...