Anyone with a website wants search engines to rank it above all others. eCommerce website owners are no exception. But eCommerce websites are different because they face additional difficulties in getting listed. Here...
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Author - Ian
Ian
Five Ways eCommerce Retailers Can Boost Employee Morale During the COVID-19 Crisis
Introduction It isn’t surprising that the Coronavirus pandemic has brought the global economy to its knees. According to a World Bank report, the global economy is in the worst recession since World War 2. Such is the...
5 Subtle Ways to Improve On-Site eCommerce Customer Experience
An eCommerce business needs to get a lot of things right in order to maximize its capacity to generate sales. From product design, to marketing, to shipment, there are innumerable boxes to check. One aspect that...
How to Keep Customers Coming Back to Your eCommerce Website
The average conversion rate of eCommerce websites is 2.86%. Yes, that’s a shockingly low amount of people buying at the first try. Even if you get a lot of new visitors – it might not cut it to make enough sales...
8 Ways Dropshipping is Empowering eCommerce Business
Dropshipping is a profitable and effective way of doing business. The strategy ensures that there are no consumer goods in stock. The dropshipping model mostly involves retailers working with other retailers, or working...
7 Easy Ways to Write Great Customer Service Emails
It’s normal that when you’re sending a lot of customer service emails to your clients, you might occasionally make a blunder like forgetting an attachment or addressing someone the wrong way. Here’s a checklist for you...
eCommerce Fraud Trends Every Online Store Owner Should Know
More than in almost any other industry, fraud is overwhelmingly present in eCommerce. It negatively affects sales, profits, and brand reputation, and can significantly harm your business if you don’t have active fraud...
8 Steps To Creating Engaging Video Email Marketing Campaigns for Your Retail Business
Video email marketing is an efficient way to engage your users on a personal, individual level, and yet so many retail businesses don’t make the most of this email marketing strategy. This is important now more than...
How to Deal With Negative Comments on Social Media Due to Poor Delivery Experiences
Anyone could face negative experiences with a business. And people who face such experiences leave poor reviews on social media platforms. According to Small Biz Genius, 93% of marketers claim that the exposure gained...
Happy Thanksgiving 2019 from LateShipment.com!
Why a Delivery Experience Management (DEM) suite? Despite considerably expanding our reach on the refunds front to 40+ shipping carriers, something that had always bothered us was the fact that even a successful refund...
How to Drive Shopper Happiness & Holiday Sales by Offering a Great Post-Purchase Experience
Online shoppers from all over the world are always looking forward to holiday sales. These sales offer the perfect opportunity for them to make purchases they wouldn’t otherwise make and they have the perfect excuse to...
3 Ways Data Science Will Benefit Logistics in 2019
Introduction Few technologies have generated as many advances in logistics as data science. The inception of the so-called “Industry 4.0,” which is driving growth in the supply chain management industry, is hinged on...
Green Packaging: The What, Why, & How
The Making of a Hellhole As I emptied my trash last week, I realized it was filled with the plastic packaging from all the products i had ordered online. Each of them had arrived in neatly wrapped layers of plastic...
Top 10 Retail Blogs of 2019 That Every Retailer Should Be Reading
As an entrepreneur, you are always looking for information to shape solutions for issues at hand, to improvise your operations, to optimize cost, effort and money, to know what is going on in the retail world and to...
5 Ways To Enhance Shopper Experience With Experiential Retail
Retail businesses have evolved quickly in the past decade with online retail becoming a stable and significant part of the retail industry. Brick and mortar stores have given rise to online stores and there is heavy...
A Great Last-Mile Customer Experience= Happy+Loyal Customers
Business models change over time. The most basic premises of business change with time. For example, aggressive marketing is a thing of the past today. With the advent and successive taking over of online retail...
FedEx, UPS Waivers To Watch Out For This Holiday Season!
News flash: Money back waivers are not in effect during particular days of the year, especially during the holiday rush. I know you’re shipping out a lot more packages then, and didn’t probably look into your contract...