If you ask us, online shopping is truly one of the best products of technology. With just a few clicks, customers can snag their favorite items without leaving the couch. But while this means a lot more options and convenience for customers, it also translates to increased competition for e-commerce business owners.
You must stand out—or risk going unnoticed in the digital crowd.
While having a slick website is great, what truly sets you apart is a seamless delivery and returns system. Research suggests 39% of shoppers won’t return to your business after a poor delivery experience. That’s nearly 4 out of 10 customers saying, “Nope, never again.”
This is where post-purchase experience platforms like Narvar step in. They help you deliver exceptional delivery and return experience to your customers.
But while Narvar is a popular platform, it might not be everyone’s cup of tea.
Whether you want user-friendly tools, affordable plans, or SMB-friendly features, exploring alternatives can be a smart move to make the right decision.
To help you find your perfect fit, we’ve created a list of the top Narvar alternatives to consider. Let’s dive right in!
Why Explore Narvar Alternatives?
Narvar is a popular post-purchase experience platform that helps e-commerce businesses streamline delivery and returns. It offers branded tracking pages, proactive multi-channel notifications, and a returns portal to enhance customer satisfaction.
While it sounds like the ultimate solution, Narvar has its fair share of limitations. Here are some areas where Narvar falls short:
With these drawbacks in mind, it’s essential to explore Narvar alternatives that align with your business’s unique needs and help you level up your post-purchase game.
Top 10 Narvar Alternatives
If you’re looking for a post-purchase experience solution but have second thoughts about Narvar, don’t worry—you’ve got options! Here, we give you the 10 best Narvar competitors that can fill the gaps and help you deliver top-notch post-purchase experiences:
1. LateShipment.com
LateShipment.com is an all-in-one post-purchase automation platform designed to elevate every aspect of your e-commerce operations. From slashing shipping costs to creating delightful delivery and return experiences, LateShipment.com can help you boost customer loyalty and drive revenue. Plus, its promise of delivering a 10x ROI makes it a great choice for businesses of all sizes.
Whether you’re drowning in WISMO (Where Is My Order) inquiries or looking to streamline returns, LateShipment.com offers a comprehensive suite of valuable tools that ensure every post-purchase touchpoint is seamless, branded, and optimized for success.
Here are some key features that make LateShipment.com an excellent Narvar alternative:
LateShipment.com is the ONE solution to automate the post-purchase operational lifecycle—seamlessly connecting parcel audit, delivery experience, returns, and shipping insurance to cut costs, enhance CX, and eliminate manual effort.
Pricing: $0.07 per shipment with a 30-day free trial.
G2 rating: 5/5.
2. parcelLab
parcelLab helps e-commerce businesses manage the post-purchase experience at a global scale. The platform caters to the demands of large-scale operations across 175 countries and over 350 carriers. However, if you’re a growing SMB, you might find the platform a bit too premium and pricey for your needs.
Key features of parcelLab include:
Pricing: Available on request.
G2 rating: 4.7/5.
3. Aftership
Aftership is another excellent Narvar competitor that helps e-commerce businesses manage the entire post-purchase experience. It offers multiple tools to streamline shipment tracking, enhance customer communication, and improve returns management. Aftership also supports multi-carrier shipping, making it a good fit for businesses managing fulfillment across different providers.
Here are some key features of this platform:
Pricing:
G2 rating: 4.7/5.
4. ClickPost
ClickPost is a shipping software solution designed to enhance order management and streamline the post-purchase experience for e-commerce businesses. It offers a suite of tools to help you automate and optimize key processes such as returns, tracking, and customer notifications.
Some key features of ClickPost include:
Pricing: Available on request.
G2 rating: 4.7/5.
5. EasyPost
EasyPost is another shipping platform that simplifies logistics, optimizes costs, and enhances the shipping experience for e-commerce businesses. It offers a host of tools and integrations, allowing you to streamline your shipping processes, reduce costs, and ensure seamless returns management.
Key features of EasyPost include:
Pricing: Available on request.
G2 rating: 4.3/5.
6. Shippo
Shippo is another practical Narvar alternative, simplifying logistics through seamless integrations and automation. It helps you centralize shipping operations across various platforms and marketplaces to manage shipping tasks efficiently and minimize costs.
Here are some key features of this platform:
Pricing:
G2 rating: 4.2/5.
7. TrackingMore
TrackingMore is a dedicated shipment tracking platform that provides comprehensive tracking solutions. It helps e-commerce and logistics businesses enhance transparency, foster customer trust, and deliver unmatched post-purchase experiences. With global carrier integrations and advanced tracking tools, TrackingMore is a strong contender among Narvar alternatives.
Here are some key features of TrackingMore:
Pricing:
G2 rating: 4.7/5.
8. WISMOlabs
WISMOlabs specializes in helping brands create a better post-purchase experience by focusing on transparency, communication, and customer trust. It comes with a host of user-friendly tools tailored to small businesses in the United States. With WISMOlabs, you can provide personalized shipment tracking and updates to customers while gaining insights into logistics performance—all within a highly customizable interface.
Key features of WISMOlabs include:
Pricing:
G2 rating: 5/5.
9. MetaPack
MetaPack is a delivery management platform tailored to meet the needs of eCommerce businesses. From managing high order volumes to optimizing the delivery network, MetaPack provides a comprehensive suite of tools to help you simplify the process. Plus, it supports both forward and reverse logistics, giving you the flexibility to cater to evolving customer demands.
Some key features of MetaPack include:
Pricing: Available on request.
G2 rating: 3.8/5.
10. Shipsy
Last on our list of the best Narvar alternatives is the logistics platform Shipsy. It integrates AI-driven tools to streamline every stage of the shipping process, empowering e-commerce businesses with end-to-end shipping management capabilities. Whether you’re managing domestic deliveries or complex global shipping networks, Shipsy simplifies operations, reduces costs, and ensures exceptional performance.
Here are some key features of this platform:
Pricing: Available on request.
G2 rating: 4.5/5.
Comparison of Features
How to Choose the Right Narvar Alternative?
Although we’ve narrowed down your Narvar alternative search to just 10 options, we won’t judge if you’re still confused. After all, integrating a post-purchase experience solution is a major investment, so the more you research, the better. That said, here are the top 6 factors that you must consider to further narrow your search and identify a tool that compliments your needs and vision:
1. Features and Functionality
The features and functionality of a platform should align with your business needs. List the features that are most important to your operations and look for platforms that integrate them. Be it multi-carrier support, real-time tracking, branded tracking pages, returns management, etc.
2. Budget
Remember, there are dozens of platforms in the market offering post-purchase solutions for different price points, ranging from affordable to premium. The goal is to pick a platform that offers all the features you need at the lowest possible price (without compromising on quality, of course).
3. Customer Support
No matter how robust a system is, problems are bound to arise. It is in times like this that reliable customer support can save the day. You’d want to look for a platform that offers accessible, responsive, and knowledgeable support channels. So, carefully read customer reviews and testimonials to gauge the platform’s support system.
4. Delivery Options
Different platforms may offer different delivery options. So, consider the variety of shipping methods, including last-mile delivery optimization, international shipping, and expedited deliveries, depending on your business needs.
5. Integrations
Needless to say, a good platform should seamlessly integrate with your existing tech stack. This includes your e-commerce platform, customer relationship management (CRM) tools, and inventory management systems. Seamless integration will help you manage all shipping and post-purchase activities from a centralized dashboard without any hassle.
By thoroughly reviewing these factors, you can select a post-purchase platform that not only meets your needs but also grows with your business. One platform that fits the bill is Lateshipment.com. It offers extensive global carrier integrations, real-time tracking, branded tracking pages, and powerful analytics, helping you streamline post-purchase operations.
From timely deliveries to hassle-free returns, LateShipment.com takes care of all post-purchase woes so you can focus on doing what you do best—growing your business!
FAQs
1. What is the best Narvar alternative for small businesses?
There are several excellent Narvar alternatives that cater to small businesses. However, the best option depends on your business type, budget, and preferred features. If you’re looking for an affordable option with comprehensive features and functionality, consider Lateshipment.com. It offers real-time tracking, branded tracking pages, detailed analytics, and more at a competitive price point.
2. How do Narvar alternatives compare in terms of pricing?
Pricing among Narvar alternatives varies significantly, depending on the features and service offerings. Some platforms offer tiered subscription plans based on usage, while others may charge per transaction or order.
3. Are there any free Narvar alternatives?
Yes, there are a few free Narvar alternatives available. Platforms like Shippo and TrackingMore offer limited functionality with their free plans. Additionally, Lateshipment.com provides a 30-day free trial, allowing you to explore its range of features, including real-time tracking, branded tracking pages, and comprehensive analytics, without any upfront cost.
The End Note
There are a variety of Narvar alternatives available in the market, offering better-quality features at more affordable prices. The key is to carefully consider your requirements, budget, and the platform’s reputation to make the right choice.
Look for a platform that balances these factors, giving you the most value for your buck. For example, with LateShipment.com, you can access a suite of features, including real-time tracking, branded tracking pages, detailed analytics, multi-carrier integrations, seamless returns management, and more for just $0.05 per shipment.
You can also get a 30-day free trial to test the platform with any commitment. So, what are you waiting for? Sign up for a free trial today!
Here’s what you’ll gain:
600+ integrations with top e-commerce apps like Klaviyo, Gorgias, and Shopify
Trusted by leading brands – Lindt, Branch, Princess Polly & more
Faster go-live time – Dedicated dev & design support included
24/7 customer support with a dedicated account manager
