Sure, making a sale is the ultimate goal of e-commerce. But in today’s uber-competitive market, offering a top-notch after-sales experience is equally crucial. Your customers want to know exactly where their orders are, when they’ll land on their doorstep, and, of course, who to call if things go sideways.
And let’s be real—you can’t afford to ignore this, especially when 97% of customers consider delivery tracking a must-have part of the shopping experience.
This is where platforms like Aftership come in.
Aftership makes order tracking and management a breeze, letting you keep tabs on packages, manage inventory, and send real-time updates to your customers—all in one place.
Sounds perfect, right? Well, not so fast.
While Aftership is a popular choice, unfortunately, it’s not all sunshine and rainbows. You can easily find a host of other tools, offering the same (if not better) features for a fraction of the cost.
So, if you’re in the market for a no-fuss shipping solution that actually fits your needs, it’s worth considering some Aftership alternatives. But worry not—this article we’ll help you do just that!
Why Explore Aftership Alternatives?
Aftership is a popular post-purchase customer experience platform that streamlines order tracking and post-purchase management for e-commerce businesses. It allows you to:
In theory, it sounds like a dream come true for anyone running an online store—who doesn’t want a seamless tracking system and happy, informed customers?
But, as with any popular tool, it’s not all smooth sailing. Many users have expressed concerns about Aftership’s performance, and the issues they’ve encountered could be dealbreakers for some. Here are some major reasons why e-commerce businesses are turning to Aftership competitors:
Top 10 Aftership Alternatives
If Aftership’s drawbacks have left you wondering whether there’s a better option out there, you’re in the right place. From better pricing to more reliable tracking and enhanced customization, these 10 best Aftership alternatives could be just what your business needs to streamline shipping and keep your customers happy:
1. LateShipment.com
If you’re looking to go beyond just tracking orders and invest in a comprehensive post-purchase solution, LateShipment.com is the platform you need. It lets you automate everything from shipping cost savings to crafting exceptional delivery and return experiences. The result? A boost in loyalty, repeat purchases, and an impressive 10x ROI.
Here are some standout features of LateShipment.com:
LateShipment.com is the ONE solution to automate the post-purchase operational lifecycle—seamlessly connecting parcel audit, delivery experience, returns, and shipping insurance to cut costs, enhance CX, and eliminate manual effort.
Additionally, LateShipment.com is the only one-stop solution for merchants to manage all their post-purchase activities on a single platform, from delivery and tracking to managing returns, shipping insurance, and refunds. It seamlessly integrates with more than 1200 platforms to ensure effortless compatibility with your existing tools, all without burning a hole in your pocket.
Pricing: $0.07 per shipment with a 30-day free trial.
G2 rating: 5/5.
2. TrackingMore
TrackingMore specializes in shipment tracking, providing businesses with real-time, accurate updates and an intuitive experience for managing logistics. If you’re looking for an Aftership alternative that’s dedicated purely to shipment tracking, TrackingMore might be your go-to solution.
Key features of TrackingMore include:
Pricing:
G2 rating: 4.5/5.
3. ClickPost
Designed for e-commerce businesses, ClickPost offers seamless integrations with over 400 shipping carriers, CRMs, ERPs, and storefronts, making it ideal for businesses looking to streamline their post-purchase experience. But while this Aftership competitor is packed with robust features, it might be more suitable for medium to large enterprises.
Here are some key features of ClickPost:
Pricing: Available on request.
G2 rating: 4.7/5.
4. Shippo
Shippo is another excellent Aftership alternative for e-commerce businesses looking to automate and optimize their shipping process. What sets it apart is its ability to integrate seamlessly with multiple sales channels, making it perfect for businesses with diverse storefronts and marketplaces.
Some key features of this platform include:
Pricing:
G2 rating: 4.2/5.
5. Route
Route is an order-tracking platform designed to make shipping not only efficient but also eco-friendly. By offering carbon-neutral shipping options and robust order protection features, Route helps e-commerce businesses combine convenience and sustainability.
Key features of Route include:
Pricing:
G2 rating: 4.5/5.
6. Shipway
Shipway is another great Aftership alternative to streamline e-commerce shipping operations. It offers innovative features like multi-carrier integrations, real-time tracking, and intelligent returns management to deliver an efficient post-purchase experience for customers.
Here are some key features of this platform:
Pricing: Available on request.
G2 rating: 5/5.
7. ShipStation
ShipStation helps e-commerce businesses manage orders, inventory, and shipping processes. Its multi-carrier integration and automation capabilities make it a strong alternative to Aftership for businesses looking to simplify logistics and scale operations.
Some key features of Shipstation include:
Pricing:
G2 rating: 4.3/5.
8. ParcelPerform
Next on our list of the top Aftership competitors is ParcelPerform. This platform streamlines inventory and logistics management and offers advanced tools for order tracking and data analytics. ParcelPerform is suitable for e-commerce businesses looking to optimize logistics, reduce costs, and enhance post-purchase customer satisfaction.
Key features of this platform include:
Pricing: Available on request.
G2 rating: 4.7/5.
9. WeSupply Labs
WeSupply Labs is a comprehensive platform designed to enhance post-purchase experiences. It equips you with a suite of tools to improve customer satisfaction and streamline operations after the sale. WeSupply Labs is also an excellent Aftership alternative if you’re looking to integrate online and offline sales channels.
Here are some key features of WeSupply Labs:
Pricing:
G2 rating: 4.5/5.
10. ShippyPro
Last on our list of the top 10 Aftership competitors is the global shipping platform ShippyPro. It helps e-commerce businesses manage their shipping needs efficiently while providing customers with a seamless delivery experience. ShippyPro gives you access to comprehensive tools to enhance operational efficiency and customer satisfaction.
Key features of this platform include:
Pricing:
G2 rating: 4.3/5.
Comparison of Features
How to Choose the Right Aftership Alternative?
To select the right Aftership alternative, you must nail three key aspects—compatibility, reliability, and affordability. Consider these factors to make the right decision:
1. Shipment Tracking
Without proper tracking, your shipments might as well be taking a vacation to the Bermuda Triangle. So, look for a platform that provides real-time tracking updates and offers proactive notifications when there are delays. Remember to prioritize 100% delivery transparency.
2. Budget
We all love a good deal, right? Shipping software is no exception. When picking an alternative, make sure it’s within your budget while still giving you the maximum value for your buck. Remember how Aftership customers complained of hidden fees and steep prices for premium features? Yeah, you might want to stay away from such platforms. So, carefully review the cost structure and confirm any hidden charges to avoid surprises (read shocks) down the road.
3. API Performance
APIs help you integrate shipment tracking information into your business. As such, you’ll want an alternative with high-performance APIs that can seamlessly connect with your existing systems. Look for alternatives that offer robust APIs and support for global integrations. They’ll keep the backend running smoothly while you focus on growing your business.
4. Features and Functionality
Does the platform you’re eyeing have branded tracking pages? Can it handle returns management like a pro? What about cross-sell or up-sell product recommendations? The more features, the better you can optimize the shipping process and improve customer experience.
5. Serviceable Areas
If your business ships to multiple regions, it’s crucial to choose a platform that can cover your service areas. So, double-check where you’re shipping to and ensure your platform can meet those needs.
6. Integration Capabilities
Your shipping software should be able to talk to your e-commerce platform, CRM, Email Marketing tool, and anything else you’re using. If it doesn’t integrate well with other tools, all you’ll be left with are wasted time and resources. So, make sure the software you choose can easily connect to your existing tech stack without any headaches.
7. Customer Support
Lastly, don’t overlook the customer support experience. No matter how great your platform is, things might go wrong. When that happens, you want to make sure your provider has responsive and helpful support. Otherwise, you might end up with more frustration than solutions. So, make sure to carefully read customer reviews and testimonials before making a decision.
One platform that ticks all the boxes is LateShipment.com. It provides e-commerce businesses with comprehensive delivery experience management tools, combining compatibility, reliability, and affordability into one package.
FAQs
1. What is the best Aftership alternative for small businesses?
LateShipment.com is one of the best Aftership alternatives for small businesses. It offers innovative features like real-time tracking, automated notifications, and intuitive dashboards at an affordable price point.
2. How do Aftership alternatives compare in terms of pricing?
Pricing for Aftership alternatives varies depending on the features and scale of the business. Generally, alternatives like LateShipment.com offer flexible pricing plans that cater to businesses of all sizes, including more budget-friendly options for small to medium businesses.
3. Can I integrate Aftership alternatives with Shopify?
Yes, LateShipment.com integrates seamlessly with Shopify, making it an excellent choice for Shopify merchants who want to enhance their post-purchase experience.
4. Are there any free Aftership alternatives?
Yes, there are several free Aftership alternatives available, but they usually come with limitations. LateShipment.com, however, offers a 30-day free trial, allowing you to explore all of its features without any restrictions.
Wrapping Up
When it comes to choosing the right Aftership alternative, it’s essential to find a solution that fits both your business needs and your budget. While there are many options out there, LateShipment.com stands out with its user-friendly interface, innovative features, and seamless integration capabilities—especially for small to medium-sized businesses.
Here’s what you’ll gain:
600+ integrations with top e-commerce apps like Klaviyo, Gorgias, and Shopify
Trusted by leading brands – Lindt, Branch, Princess Polly & more
Faster go-live time – Dedicated dev & design support included
24/7 customer support with a dedicated account manager
